I just returned from a conference where I had the chance to watch two keynote speakers back-to-back. As a speaker myself, I’m always observing how others engage their audience, but this time, something stood out in a way I hadn’t expected. Within moments of the second...
The other day, I was cruising down the Turnpike—a toll highway that’s faster, has fewer exits, and is a more direct route to my destination. Everything was smooth sailing… until I noticed something alarming. I was running on empty. No gas stations in sight. No clear...
Recently, I was invited to a dinner party at a friend’s home. A few of us were seated around a beautifully set table—except there was one thing missing: silverware. My friend, the host, gently mentioned it to her mother-in-law, who was also one of the household...
Employee turnover is a persistent challenge in the hospitality industry, where high-stress environments and demanding work hours can lead to significant repercussions for service quality, team morale, and financial performance. The hospitality sector often experiences...
In an era where organizational success hinges on effective leadership, investing in leadership training is not just a luxury; it’s a necessity. The benefits of such investments extend far beyond immediate improvements in management skills—they create a ripple effect...
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